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Calling Features and Availability
ACS offers Custom Calling Features to enhance your telephone service. These
features add convenience and expanded services at reasonable rates.
Voice Mail - Get all your messages from anywhere.
Caller ID - See who's calling you before you answer the phone.
Call Waiting - When you're on the phone you'll know if you get another
call.
Caller ID on Call Waiting - See who's calling you while you're on the
phone.
Call Forwarding - Send your calls wherever you are.
3-Way Calling - Talk to two friends at the same time.
Intercom - Talk to anyone in the house without having to yell.
Anonymous Call Rejection - No more unidentified callers.
And More !
| Anonymous
Call Rejection |
|
Description |
Allows customer to reject
incoming calls from callers who have intentionally blocked all of the
associated Caller ID information. Instead of reaching the called party,
anonymous calls are routed to an announcement.
Available with "Bundle" package. |
| Monthly
Cost |
$4.35
when sold separately. |
| Activation
Fee |
$12.40
(Activation Fee waived
if purchased with a "Bundle" package) |
| Order
Instructions |
For more information
contact
ACS Customer Service at 907.563.8000
or email at localres@ACSalaska.com. |
| Automatic Line |
| Description |
Automatically dials a predetermined
number when the receiver is off-hook. This provides a means for direct
connection without dialing. |
| Monthly Cost |
$10.55 |
| Activation Fee
|
$12.40 |
| Order Instructions
|
For more information contact
ACS Customer Service at 907.563.8000
or email at localres@ACSalaska.com.
|
| Call Forwarding |
| Description |
Call Forwarding service
allows you to transfer incoming calls to another telephone number in your
local calling area.
Available with "Bundle" package. |
| Monthly Cost |
$4.45 |
| Activation Fee |
$12.40
(Activation Fee waived
if purchased with a "Bundle" package) |
| Order Instructions
|
For more information
contact
ACS Customer Service at 907.563.8000
or email at localres@ACSalaska.com.
|
| Call Forward Busy/No
Answer |
| Description |
Call Forward Busy and
Call Forward No Answer lets you redirect all incoming calls to another
telephone number or a voicemail system if your telephone number is busy
(in use), or if the telephone goes unanswered.
Available with "Bundle" package. |
| Monthly Cost |
$4.45 for both
features.
These features are not sold separately. |
| Activation Fee
|
$12.40
(Activation Fee waived
if purchased with a "Bundle" package) |
| Order Instructions |
For more information
contact
ACS Customer Service at 907.563.8000
or email at localres@ACSalaska.com.
|
| Call Restriction |
| Description |
Call Restriction from ACS
stops unwanted phone charges. Available with "Bundle" package. |
| Monthly Cost |
TOLL RESTRICTION -
$4.45
900 RESTRICTION - free upon request
RESTRICTED SENT PAID - $5.00
DIRECTORY ASSISTANCE DENY - $3.35
DENIED ORIGINATED SERVICE - $4.45*
DENIED TERMINATING SERVICE - $4.45* |
| Activation Fee |
* $12.40 per item.
(Activation Fee waived
if purchased with a "Bundle" package) |
| Order Instructions |
For more information
contact
ACS Customer Service at 907.563.8000
or email at localres@ACSalaska.com.
|
| Call Waiting |
| Description |
When you're on the line,
Call Waiting service alerts you that another call is waiting. It permits
you to hold your first call and answer the second.
Available with "Bundle" package. |
| Monthly Cost |
$4.45 |
| Activation Fee |
$12.40
(Activation Fee waived
if purchased with a "Bundle" package) |
| Order Instructions
|
For more information
contact
ACS Customer Service at 907.563.8000
or email at localres@ACSalaska.com.
|
| Caller ID |
| Description |
With Caller ID, you can
view the telephone number and directory name of an incoming call before
answering.
Available with "Bundle" package.
Requires Type II Caller ID Equipment. |
| Monthly Cost |
$8.60 |
| Activation Fee
|
$12.40
(Activation Fee waived
if purchased with a "Bundle" package) |
| Order Instructions |
For more information
contact
ACS Customer Service at 907.563.8000
or email at localres@ACSalaska.com.
|
| Caller ID on Call Waiting
|
| Description |
By displaying the
caller's name and number, Caller ID on Call Waiting allows you to see
who's calling while they are on the line.
Available with "Bundle" package.
Requires Type II Caller ID Equipment. |
| Monthly Cost |
$2.50 |
| Activation Fee
|
$12.40
(Activation Fee waived
if purchased with a "Bundle" package) |
| Order Instructions |
For more information
contact
ACS Customer Service at 907.563.8000
or email at localres@ACSalaska.com.
|
| Continuous Redial
|
| Description |
Save time redialing busy
numbers. With Continuous Redial your phone rings to alert you when a busy
line is free and automatically connects you.
Available with "Bundle" package. |
| Monthly Cost |
$4.90 |
| Activation Fee |
$12.40
(Activation Fee waived
if purchased with a "Bundle" package) |
| Order Instructions |
For more information
contact
ACS Customer Service at 907.563.8000
or email at localres@ACSalaska.com.
|
| Courtesy Quick Connect
|
| Description |
The business or person
receiving the call agrees to pay the connect quick charge. Directory
Assistance announces to the caller that they can be connected at no
charge, courtesy of the party receiving the call. |
| Monthly Cost |
$15.00 |
| Order Instructions
|
For more information
contact
ACS Customer Service at 907.563.8000
or email at localres@ACSalaska.com.
|
| Data Enhancements
|
| Description |
Features for Online
Computers and Fax Machines:
NO DOUBLE CONNECTION
NO LINE INSULATION TEST
CUTOFF ON DISCONNECT
Available Free with "Bundle" package. |
| Monthly Cost |
$2.10 per item |
| Activation Fee
|
$12.40
(Activation Fee waived
if purchased with a "Bundle" package) |
| Order Instructions |
For more information
contact
ACS Customer Service at 907.563.8000
or email at localres@ACSalaska.com.
|
| Data Link |
| Description |
Data Link is a line
dedicated for faxing, surfing the internet, or telecommuting. It is a line
with less interference and higher quality than a voice grade line.
*Consumer service only. |
| Monthly Cost |
$18.60 |
| Service Order Charge
|
$21.10 (one-time
fee) |
| Order Instructions |
For more information
contact
ACS Customer Service at 907.563.8000
or email at localres@ACSalaska.com.
|
| Distinctive Ring |
| Description |
Allows the customer to
have up to three additional telephone numbers assigned to one dial tone.
Each number when dialed will have a distinctive ring which allows the
customer to determine which number is being called.
Available with "Bundle" package. |
| Monthly Cost |
$4.30 per ring |
| Activation Fee
|
$12.40 (includes
special equipment)
(Activation Fee waived
if purchased with a "Bundle" package) |
| Order Instructions
|
For more information
contact
ACS Customer Service at 907.563.8000
or email at localres@ACSalaska.com.
|
| Fixed Call Forward
|
| Description |
Allows customers to
redirect all incoming calls to the same predetermined telephone number
without entering the Number each time they activate Fixed Call Forwarding.
Available with "Bundle" package. |
| Monthly Cost |
$4.45 |
| Activation Fee
|
$12.40
(Activation Fee waived
if purchased with a "Bundle" package) |
| Order Instructions |
For more information
contact
ACS Customer Service at 907.563.8000
or email at localres@ACSalaska.com.
|
| Follow-Me Call Forward
|
| Description |
Allows customers to
automatically transfer all incoming calls to any other telephone number.
The customer can activate this feature from a remote location as well as
the service location.
Available with "Bundle" package. |
| Monthly Cost |
$7.40 |
| Activation Fee
|
$12.40
(Activation Fee waived
if purchased with a "Bundle" package) |
| Order Instructions |
For more information
contact
ACS Customer Service at 907.563.8000
or email at localres@ACSalaska.com.
|
| Intercom |
| Description |
Allows you to communicate
with other extensions in your home or business.
Available with "Bundle" package. |
| Monthly Cost |
$4.45 |
| Activation Fee
|
$12.40
(Activation Fee waived
if purchased with a "Bundle" package) |
| Order Instructions
|
For more information
contact
ACS Customer Service at 907.563.8000
or email at localres@ACSalaska.com.
|
| Last Call Return |
| Description |
Last Call Return dials
the last person who called you; a helpful feature when you miss a call, or
can't always break away from what you're doing to grab the phone.
Available with "Bundle" package. |
| Monthly Cost |
$4.90 |
| Activation Fee |
$12.40
(Activation Fee waived
if purchased with a "Bundle" package) |
| Order Instructions
|
For more information
contact
ACS Customer Service at 907.563.8000
or email at localres@ACSalaska.com.
|
| Quick Connect |
| Description |
After giving you the number requested,
an ACS operator can put your call through - eliminating the trouble of
memorizing, then dialing the number or writing it down and redialing.
Available with "Bundle" package. |
| Monthly Cost |
$9.30 |
| Activation Fee |
$12.40
(Activation Fee waived
if purchased with a "Bundle" package) |
| Order Instructions
|
For more information contact
ACS Customer Service at 907.563.8000
or email at localres@ACSalaska.com.
|
| Remote Call Forwarding
|
| Description |
Remote Call Forwarding
provides for the automatic routing of incoming calls to any designated
telephone number. The designated telephone number is programmed by ACS and
service activation and de-activation can only be changed by ACS Customer
Service. |
| Monthly Cost |
$10.55 |
| Set-up Fee |
$12.40 non-recurring
fee |
| Order Instructions |
For more information
contact
ACS Customer Service at 907.563.8000
or email at localres@ACSalaska.com.
|
| Speed Calling |
| Description |
Speed Calling allows you
to place calls to a list of 30 frequently called numbers by dialing just a
two-digit code. This includes direct-dialed long-distance.
Available with "Bundle" package. |
| Monthly Cost |
$5.50 |
| Activation Fee
|
$12.40
(Activation Fee waived
if purchased with a "Bundle" package) |
| Order Instructions
|
For more information
contact
ACS Customer Service at 907.563.8000
or email at localres@ACSalaska.com.
|
| Three-Way Calling
|
| Description |
Three-Way Calling enables you to add a
third party to a call in progress.
Available with "Bundle" package. |
| Monthly Cost |
$5.00 |
| Activation Fee
|
$12.40
(Activation Fee waived if
purchased with a "Bundle" package) |
| Order Instructions |
For more information contact
ACS Customer Service at 907.563.8000
or email at localres@ACSalaska.com.
|
| Voice Mail |
| Description |
ACS Voice Mail lets you
receive and send messages quickly, accurately, and efficiently 24 hours a
day. Requires Call Forward Busy/Don't Answer. |
| Monthly Cost |
Starting at $5.00
per month depending on features.
Can be added to some Bundle packages for as little as $3.00 per month. |
Activation Fee
|
$9.00 (one-time
fee) |
| Order Instructions |
For more information
contact
ACS Customer Service at 907.563.8000
or email at localres@ACSalaska.com.
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*Features may not be available in all markets. Pricing may also vary by area based on tariffs.
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